What is an outbound referral in ToothNote.ai?+
A referral that sends your patient on to another office. It produces two one-page documents on your own letterhead: a patient copy saying where to go, why, and what to bring, and an office copy carrying the clinical request for the receiving practice.
How is that different from a referral letter?+
Direction. A referral letter goes back to the doctor who sent you the patient. An outbound referral sends the patient to a different office. ToothNote.ai keeps the two workflows separate so the wrong document never goes to the wrong reader.
Why two documents instead of one?+
The patient and the receiving office need different things from the same referral. Most practices hand the patient the receiving office's business card and dictate a prose letter for the office. ToothNote.ai produces your own referral, designed for each reader, from the same reviewed facts.
Does ToothNote.ai send the referral by fax?+
No. ToothNote.ai does not transmit faxes. The receiving office's fax number is printed on the document for your staff, and ToothNote.ai never sends both copies to one recipient.
Can front-desk staff create a referral without a clinical note?+
Yes. Office staff can make a referral without a clinical note, and clinicians can refer out from an approved exam with the case already filled in. Outbound Referral is included in Pro and Practice, and any team member with write access can create and send one.